A successful maintenance program can be very complex when viewed as a whole, but can be much simpler when viewed as a combination of simpler processes. Trying to master or understand an entire program can be difficult, but by breaking apart the program into simpler steps, it can be easily mastered.
Every cleaning situtation is somewhat unique. Each situation has its own set of cirumstances, making it different from normal cleaning requirements. The challenge today is to select the proper product for the job from the vast array of products available.
Match the product selection to the situation: Matching the product selection to the exact needs of the situation and the customer will make it a rewarding experience that benefits everyone. Choosing the wrong product can lead to surface damage, higher costs, and personnel exposure risk. Selecting the right product on the other hand will simplify the program, lower costs and take all factors of the cleaning situation into consideration. These common factors should be considered in every cleaning situation. This group of factors is commonly referred to as SSTARTEC.
What does SSTARTEC stand for?
Each letter stands for a cleaning consideration. Soil, Surface, Time, Agitation, Regulations, Temperature, Environment, and Cost.
S – Soil
Identify the type of soil to be cleaned. Grease, oils, dirt, mineral deposits, stripping finishes, bacteria. The list goes on and on, but selecting the right type of product that is effective against the soil to be cleaned is extremely important.
S – Surface
The type of surface has a dramatic impact on the choice. Resilient tile, carpet, ceramic, natural stone, porcelain, and many more. It is important to consider the effect of the cleaning solution on the surface. Is the surface smooth, rough, porous, non-porous, painted, exposed metal?
T – Time
How much time can be spent cleaning? Stronger cleaners can lessen the time required, but increase the potential for problems. What time of the day should the cleaning be performed, evening hours, after operations close, during hours when the public or workers are present.
A – Agitation
Cleaning efficiency is generally improved by increasing agitation. Can equipment be used to improve agitation. Using brushes or tools in conjunction with cleaners can get the job done quicker and safer.
R – Regulations
Regulations can impact a number of cleaning situations. Our world is becoming more regulated all the time. Air Quality issues, disposal issues, USDA, DOT shipping issues, EPA , state and local regulations all affect cleaning selections.
T – Temperature
Hot water, cool water, surface temperature, air temperature, etc. Temperature affects cleaning performance.
E – Environment
Environment includes all the physical surroundings in a cleaning situation. It also includes the workers and customers. Consider the impact the process has on the environment. Select the product that has the least negative impact on its environment.
C – Cost
Cost considerations include labor, chemicals, equipment investment, and down-time. Create a maintenance program that lowers to total overall cost.